Return & Refund Policy – Ozée

We want you to be satisfied with your purchase.

Return Eligibility

  • Returns must be requested within 7 days of delivery
  • Product must be unused, unopened, and in original packaging
  • if seal is opened will not be returned .

Non-Returnable Items

  • Used cosmetics or perfumes
  • Items damaged due to misuse

Return Process

  • Contact us via WhatsApp or email
  • Share order details and issue
  • Our team will guide you through the process

Refund Policy

Refunds are processed within 5–7 business days after approval
Amount will be credited to original payment method

Damaged or Wrong Product
If you receive a damaged or incorrect item, report within 48 hours with images.

Contact for Returns

📱 WhatsApp: 7090350666
📧 yourbuddy@ozee.co.in